Privacy and Cookie Statement Homie B.V.
Version: June 2025
Our webshop processes privacy-sensitive data, i.e. personal data. Homie B.V. considers careful handling of personal data to be of great importance. Personal data is therefore processed and secured with care. We comply with the requirements of applicable privacy legislation (GDPR). This means, among other things, that we:
- clearly specify our purposes before we process personal data (via this privacy statement);
- limit our collection of personal data to what is necessary for legitimate purposes;
- first ask for your explicit consent in cases where this is required;
- take appropriate security measures and also require this from parties that process data on our behalf;
- respect your rights, such as the right to access, correct or delete your data.
Homie B.V. is responsible for the data processing. In this statement we explain which personal data we collect, use and for what purpose via our webshop:
If you have any questions, you can always contact Homie B.V. via the contact details at the bottom of this statement.
1. Processing orders
When you place an order, we process personal data to handle it correctly. This includes:
- Name and address details
- Email address
- Phone number (for installation purposes)
- Payment details
This data is necessary for the execution of the agreement. We share your data with:
- Sumedia B.V. Kuario B.V. Buckaroo B.V. (processes payment details and invoicing information)
Before entering into an agreement with you, we want to assess potential payment risks. This determines whether we enter into an agreement with you and which conditions we apply. We will also provide your data to Economic Data Resources B.V. (EDR). EDR checks personal data and provides credit information reports with risk profiles. EDR uses your data to investigate your creditworthiness and contact details. Information about the processing of personal data by EDR can be read in their privacy statement at https://www.edrcreditservices.nl/privacy-statement/. This also describes how you can exercise your rights, such as your right of access, objection, rectification and erasure.
We retain this data until your agreement has ended. Some data is retained longer based on the statutory retention obligation for tax purposes.
2. Your account
For certain features on our webshop you need to register. You then create an account with:
- KUARIO (Homie app) Homie (My Environment)
We process the following data upon registration:
- Name and address details
- Email address
- Phone number
- Home address (for installation purposes)
- Name and address details/li>
This data is retained until three months after closing your account. By creating an account, you consent to us possibly contacting you by phone for assistance or feedback regarding (not yet) completed orders. You can update your own data in your account.
Disclosure to third parties:
- Sumedia B.V.
- Kuario B.V.
- Buckaroo B.V.
3. Contact form and newsletter
When you contact us via the contact form, we use:
- Name and address details
- Email address
- Phone number
- (Optionally) Payment details
We retain this data until we are certain you are satisfied with our response. For the newsletter we ask for your consent in advance. Every newsletter contains an unsubscribe link; you can also indicate this via your account.
Disclosure to third parties:
- Sumedia B.V.
4. Statistics and profiling
We collect usage statistics to improve our webshop and display more relevant information. We may combine personal data to better understand you (profiling), unless you object to this.
For this we use:
- Name and address details
- Email address
Retention period:
- Up to 1 year
Disclosure to third parties:
- Sumedia B.V.
5. Advertising
We would like to send you information about offers or new products:
- By email
- Via social media
You can always unsubscribe via the unsubscribe link or your account settings.
6. Advertisements
Our webshop displays general advertisements for which no personal data is processed.
7. Disclosure to other parties
With the exception of the partners mentioned above, we do not share your personal data with other companies or institutions, unless we are legally required to do so (for example, at the request of the police).
8. Cookies
We use cookies to offer you an optimal website experience. Cookies provide insight into visitor behaviour, such as:
- Visit timestamp
- Referring source
- Time on site
- Popular pages
We use:
- Functional cookies
- Statistical cookies
- Marketing cookies
For the use of non-essential cookies we ask your consent. We have agreements with external parties about cookie usage, but we do not have full control over what they do with that data. Please also consult their privacy statements.
9. Google Analytics
We use Google Analytics to analyse visitor behaviour. IP addresses are anonymised. Google is not allowed to use the data for other services.
10. Security
We take appropriate security measures to limit misuse of and unauthorised access to personal data.
11. Your rights
You have the right to:
- Access your personal data
- Explanation of what we do with your data
- Correction of errors
- Deletion of outdated data
- Withdrawal of previously given consent
- Object to certain uses
Please note: always clearly state who you are when making requests, so that we do not modify or delete data of the wrong person.
12. Complaints
If you believe we are not handling your personal data correctly, you can file a complaint with the supervisory authority:
👉 Dutch Data Protection Authority (Autoriteit Persoonsgegevens)13. Changes to this privacy statement
We reserve the right to make changes to this statement. Check it regularly to stay informed. Major changes will be communicated separately.
Contact details
Homie B.V.
📧 info@homiegroup.com
📞 015-7601615
🌐 www.homiepayperuse.com
