After the minimum duration, of the subscription is automatically renewed for an indefinite period.

In the event of early cancellation during the minimum duration, Homie will charge the customer for the monthly usage over the remaining term of the subscription.

There are pick-up costs associated with a cancellation within 12 months:

• Large household appliances: €75,- pick-up fee
• Small household appliances (vacuum cleaners, microwave oven): €35 return costs

There are pick-up costs associated with a pick-up within 1 week:

• Urgent request within one week: €50,- pick-up fee

After the minimum duration of 3 years, the subscription is automatically renewed for an indefinite period with one month cancellation period. In the event of early termination during the minimum duration, Homie will charge the customer for the monthly fees over the remaining terms.

You can always transfer the appliance to a new user free of charge. We then cancel your subscription free of charge.

There are pick-up costs associated with a pick-up within 1 week:

• Urgent request within one week: €50,- pick-up fee

After the minimum duration of 5 years, the subscription is automatically renewed for an indefinite period with one month cancellation period. In the event of early termination during the minimum duration, Homie will charge the customer for the monthly fees over the remaining terms.

You can always transfer the appliance to a new user free of charge. We then cancel your subscription free of charge.

There are pick-up costs associated with a pick-up within 1 week:

• Urgent request within one week: €50,- pick-up fee

After the minimum duration of the subscription, the cancellation period is 1 month.

The subscription continues until the appliance is picked up.

If you cancel within the minimum duration period, cancellation and/or collection costs are involved.

You can always transfer the appliance to a new user. Your subscription will be cancelled free of charge
To cancel your contract, fill in the cancellation form.

Payments are made via direct debit. The monthly payments start once your appliance is delivered.

Buckaroo is our secure payment provider. Buckaroo facilitates direct debit and manages transactions.

Did you order before 18 september 2024? Then KUARIO is your secure payment provider. KUARIO facilitates direct debit and manages transactions.

Optional payment methods are: iDeal and Creditcard (Visa and Mastercard).

• Homie delivers for free within three working days (delivery at a later moment is also possible)
• We ensure regular installation at the present connections.
• After you have placed your order we will contact you within one working day by email with your delivery date and time