After the minimum duration, of the subscription is automatically renewed for an indefinite period.

In the event of early cancellation during the minimum duration, Homie will charge the customer for the monthly usage over the remaining term of the subscription.

There are pick-up costs associated with a cancellation within 12 months:

• Large household appliances: €75,- pick-up fee
• Small household appliances (vacuum cleaners, microwave oven): €35 return costs

There are pick-up costs associated with a pick-up within 1 week:

• Urgent request within one week: €50,- pick-up fee

After the minimum duration of 3 years, the subscription is automatically renewed for an indefinite period with one month cancellation period. In the event of early termination during the minimum duration, Homie will charge the customer for the monthly fees over the remaining terms.

You can always transfer the appliance to a new user free of charge. We then cancel your subscription free of charge.

There are pick-up costs associated with a pick-up within 1 week:

• Urgent request within one week: €50,- pick-up fee

After the minimum duration of 5 years, the subscription is automatically renewed for an indefinite period with one month cancellation period. In the event of early termination during the minimum duration, Homie will charge the customer for the monthly fees over the remaining terms.

You can always transfer the appliance to a new user free of charge. We then cancel your subscription free of charge.

There are pick-up costs associated with a pick-up within 1 week:

• Urgent request within one week: €50,- pick-up fee

After the minimum duration of the subscription, the cancellation period is 1 month.

The subscription continues until the appliance is picked up.

If you cancel within the minimum duration period, cancellation and/or collection costs are involved.

You can always transfer the appliance to a new user. Your subscription will be cancelled free of charge.

If you choose a pay-per-use subscription instead of one that allows unlimited washing then you have a monthly credit of €15.99, which you pay in advance. After this is paid, it is deposited into your Homie wallet, so you can use it to pay for your laundry. The washes turned are deducted from your credit. The colder and shorter the wash, the lower the price! With this subscription, you can do around 15 washes at cotton 40°c. The more energy the wash programme consumes, the more credits you use. Your monthly amount may therefore be higher. This extra wash credit will be settled with the next direct debit. We encourage you to wash more economically. With the Homie app, you can monitor your washing behaviour and wallet and see your remaining credit.
So you stay in control.

Here is an indication of how many washes you can do:

Mix 40°c = approx. 19 cycles
Cotton 40°c = approx. 15 cycles
ECO 40°c = approx. 24 cycles
Synthetic 40°c = approx. 15 cycles

Advantage of Pay-Per-Use:

• An advantageous monthly rate suitable for small households
• More sustainable washing and insight into consumption with the Homie app.

Payments are made via direct debit. The monthly payments start once your appliance is delivered.

KUARIO is our secure payment provider. KUARIO facilitates direct debit and manages transactions.

Optional payment methods are: iDeal and Creditcard (Visa and Mastercard).

• Homie delivers for free within five working days (delivery at a later moment is also possible)
• We ensure regular installation at the present connections.
• After you have placed your order we will contact you within one working day by email with your delivery date and time