bg-blob bg-blob bg-blob bg-blob

How can I put my Homie online?

Please look at our explanation video at the top of this page or this step-by-step manual. To check if the machine is online you can go to your personal Homie account. Underneath your machine you will see in green letter the word “Online” or the word “Ofline” in red.

When you have trouble to (re)connect the machine, please make a screenshot and email this to us.

Why is my Homie offline?

Router or Homie appliance does not have power
When your router or Homie machine does not have power, the machine will be offline. This problem is easy to solve, just reconnect the power.
New internet provider or new router
Reconnect your Homie to the new network
Adjusted Wi-Fi details
When your router or Homie machine does not have power, the machine will be offline. This problem is easy to solve, just reconnect the power.

Do you need more advice?

Do you need more advice?